Refund policy
Last Updated: August 24, 2026
At No Lift Society, every item is made to order. Because of this, we don't accept returns for buyer's remorse or sizing mistakes. But if something arrives wrong, damaged, or defective, we'll make it right at no cost to you.
Our Guarantee
If you receive:
- An incorrect item
- The wrong size due to a fulfillment error on our end
- A defective or damaged product
We'll send a free replacement or issue a full refund, including original shipping costs where applicable. You do not need to return the item. Just reach out with the details below and we'll take it from there.
Reporting a Problem
To request a replacement or refund, contact us within 10 days of delivery at:
Please include:
- Your order number
- A description of the issue
- Photos of the item received (required for damaged, defective, or incorrect items)
Requests submitted after 10 days, or without the information above, may not be eligible.
Sizing & Change of Mind
Because our apparel is printed and produced per order, we're unable to offer returns or exchanges for incorrect sizes ordered, or simply changing your mind. We recommend checking our size chart carefully before placing your order. If you have sizing questions before you buy, reach out and we're happy to help you pick the right fit.
Sale & Discounted Items
Items purchased during a sale, promotion, or at a discounted price are final sale and not eligible for refund or replacement, unless the item arrives damaged, defective, or incorrect.
Refund Processing
Once your request is reviewed and approved, refunds are issued to your original payment method. Processing times may vary depending on your bank or payment provider, and can take several business days to appear on your statement.
Chargebacks
If something's wrong with your order, please contact us first at support@noliftsociety.com so we can resolve it directly before filing a payment dispute or chargeback.
Contact Information
No Lift Society Email: support@noliftsociety.com